Visitor feedback

Last updated on 03/04/2024

Getting feedback

Overview

One of the major challenges in digital marketing today is collecting feedback from website visitors. Despite investing substantial effort and resources into driving traffic and creating engaging content, marketers often lack an effective way to gather visitor feedback. For instance, do visitors understand your company, recognize what sets you apart, or grasp the uses of your product? Visuel.ly addresses this issue and transforms the way feedback is collected.

Gather Feedback

To create an Ask for visitor feedback follow the process outlined below.

  1. Define the question and answers: Start by deciding on the question you want to ask visitors and the answer choices you will offer.

  2. Create question: Add the question at the top of the scene using a Text Layer. Optionally, add a subtitle to the main question using another Text Layer.

  3. Add answers: Use Text Layers or a Graphics Layer (emojis) to create the response choices for your question. Style these choices according to your preferences.

  4. Add Select Actions: Attach a Select Action to each of the answers. Configure each Select Action as follows

    • Is Required: Check the box to make the field mandatory, ensuring users provide the necessary information.

    • Selection type: Decide whether you want the response to be Single Choice or Multiple Choice.

    • Selection name: Use selection names to group selections; these can be anything you choose.

    • Selection value: Ensure each response has a unique value that corresponds to answer choices.

    • Conversion: Decide if you want to tag it as partial or final conversion

  5. Add a Submit Layer: Below the last Select Action, add a layer with a Submit Action.

Then you are done!