Call action
Last updated on 03/04/2024
Call action
Overview
Call actions enable visitors to initiate inbound calls to connect with a sales or support professional.
Add Call Action:
To add an action to a layer
Open context menu: Right-click on the layer to bring up the context menu, then select Add Action.
Open action configurator: From the Add Action menu, choose Call Action to open the Action Configurator.
Enter required information: Configure the following parameters to add a Call Action
Conversion: Decide whether to tag the action as a partial or final conversion.
Phone number: Enter the phone number where the call should be directed.
Note:
Currently, Call Action is not supported on desktop devices. When a user hovers over a Call Action, the cursor will change to a "not-allowed" symbol, which looks like a circle with a line through it, indicating that the layer is not clickable.